Managers: have all started in the field as duct cleaners and most have had long term careers with Kleenduct. With a combined total experience of around 100 years in management alone, we are well placed to offer sound and practical solutions and to expertly manage any project.
Administration Staff: are carefully handpicked and once we find the most exceptional people we don't let them go! We don't know the actual statistics, but are pretty sure that we have one of the lowest resignation rates in administration/management in Australia.
Service Staff: we invest time and money into our service staff with an emphasis on training. Procedures are in place to address every conceivable situation. Our service teams are trained to deliver an exceptionally high quality customer experience.
Peter has been at the forefront of innovation in the duct cleaning industry since 1981. Under his guidance Kleenduct has gained its current status as a prominent Australian Duct Cleaning company. Peter's training as an A grade electrician and his position as Maintenance Manager for Coles gave him an excellent grounding in managing large projects and multiple tradespeople. It also gave him an education in administration and he has applied the principles he learnt throughout his career. Peter continues to guide Kleenduct with his usual boundless energy and enthusiasm.
Rebecca has worked at Kleenduct since 1991 in the role of Administration Manager and more recently as General Manager. Her diverse educational background includes Arts and Architectural Drawing Diplomas and a Cert IV in Financial Services means she has been able to run a successful small business from home alongside her role at Kleenduct. In 1995 Rebecca instigated photo reporting within the Duct Cleaning Industry, which is now an industry standard. Another of her innovations is the Monthly Auditing of cooking exhaust systems. She now oversees all administrative and operational functions with particular regard to technology.
Starting out as a casual in the field, Glenn’s potential soon became apparent and within two years he was running his own team as a supervisor and then promoted to Service Manager. Glenn has extensive knowledge of the Victorian client base and an excellent rapport with clients. He is customer orientated with an emphasis on providing a quality service with maximum efficiency.
The longest serving member of our administrative team, Loretta started with Kleenduct in 1996 as a Sales and Administration Assistant. She has worn a variety of hats with Kleenduct but is primarily the first point of contact for clients in Victoria. Loretta was quickly promoted to Victorian Sales Manager where she has focused on building on-going relationships with our clients. Loretta's commitment to providing an excellent service is second to none and often sees her going above and beyond expectations.
Jill’s background was in administration from the beginning. Her early years were spent at Richmond Girls School as an Administration Assistant and later as the School Bursar. Jill put herself through Cert II & III in Business Administration after raising her 2 children and extended on her professional practices by taking both an Accounting to Trial Balance Course and the MYOB Course on a full time basis. She joined the Kleenduct team in June 1999 as an Administration Assistant. Since 1999 the company has grown from a turnover of 1.4K to 3.5K, so Jill’s role has adjusted to that expansion in the business. Her primary tasks are invoicing, wages and quotes.
Petra has brought a unique skill set to Kleenduct with her background in both administration and advertising. Petra was employed as a Debt Collector and Administration Assistant by Kleenduct in June 2001, but her great “can do” attitude has made a valuable contribution to every aspect of the business. Petra balances her varied tasks with professionalism and total efficiency. Her composed attitude means she works extremely well under pressure and has a great eye for detail.
Harley is a new recruit to Kleenduct and has taken to the Monthly Auditing with an energy and commitment well beyond expectations. The Monthly Auditing is now the fastest growing division of the business and his efficiency has streamlined this vital role. Harley continues to make improvements and will be at the forefront of our exciting new computerised bar-coding and reporting system.
A qualified tradesmen, Jesse’s ability to motivate is extraordinary. With a driving ambition to provide a “perfect” job every time Jesse is a Service department’s “dream” employee. Extensively experienced in duct cleaning Jesse uses solid techniques and is highly conscious and respectful of his surrounds.
Originally from New Zealand, Simon travelled to Australia in 1988 with his first port of call in Perth. He started as a casual duct cleaner in 1988 and has worked for Kleenduct since with an invaluable three year stint back in NZ running his own duct cleaning business. Simon has travelled extensively with the company throughout Australia and has lived in and managed both Queensland and New South Wales arms of Kleenduct. Simon is a Level 1 Rope Access Technician and puts his abseiling skills to use wherever multi-level work is required. His excellent communication skills mean he is a skilled estimator able to liaise effectively with all levels of management.
Starting out in Canberra as a duct cleaner in 1999, Azlan ended up in our Perth branch in 2001 with a job as a casual duct cleaner. He has worked for Kleenduct ever since, except for a short break in the UK with his wife and young baby. Azlan established and ran a branch for Kleenduct in Darwin in 2002. He was then promoted to Service Supervisor in Sydney, where he focused on food production cleaning amongst many other projects. He then travelled back to Perth in 2003 to take up the position of Service Supervisor. From late 2003 – 2005 he was Service Manager in Brisbane and then promoted to State Manager in Sydney from 2005 – 2010. After returning from the UK he took up the position of State Manager in Brisbane firming up our operation there before returning to NSW as the State Service Manager. Azlan works well to a deadline, expertly manages his Service Teams and is a great estimator.
Starting as a casual duct cleaner in NSW in 1999, Guy earned his stripes for the next 2 years. Guy then worked for himself in domestic maintenance. Guy re-joined Kleenduct in 2005 and was quickly promoted to Service Supervisor. Guy has extensive experience scheduling and supervising a wide variety of projects leading teams of duct cleaners. He has excelled in factory shut down work in food production. Guy's focus on customer satisfaction is a great asset to the New South Wales branch, where he continues to make great inroads.
Jenny has worked in customer service/administration duties for her whole career. In early 2015 Jenny became a “full-timer” for Kleenduct after a year part-time and has settled in very well sharing her sales time with the Queensland branch. A multi tasker, with an eye for detail, great communication skills and a friendly attitude.
Securing Joel's services was a real coup for Kleenduct with his considerable experience in the duct cleaning industry stretching back to 1995. Originally from NSW, Joel has settled into QLD with his young family. He is quickly cementing a reputation as a knowledgeable and dedicated Manager with a great attitude to client needs. No job is too difficult, Joel is a problem solver and not afraid of hard work.